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SINCE 2001 - 17 Years

5/10/2018 (Permalink)

SERVPRO of Waco has been serving Waco and Central Texas since 2001.

SERVPRO Industries has been serving customers nationwide since 1967.

At SERVPRO of Waco we have helped hundreds of our neighbors and friends with many types of damages which have occurred to their buildings, cleanings, hazardous clean up.

We have been here locally for many years.

We know the area.

We know the buildings.

We know how to get from here to there quickly (and legally).

Heck, we even know the dirt and dirt roads here.

Whatever might befall your home or buildings, we are here to help as we have many of your neighbors and friends.

Ask around about us.

Added with the strong SERVPRO Industries 50+ years of experience and resources, we offer incredible resources and experience to solve and restore your situation.

The Sprinklers

5/10/2018 (Permalink)

Is there always someone present in your business/facility during working hours who knows how to turn off the sprinkler system should it suddenly open up?

Even just one sprinkler head will put out an enormous amount of water very quickly...and over a pretty good sized area.  In a fire, that is exactly what you want.

Sometimes the sprinkler system can go off for other reasons, or a very minor fire.  When they do, they need turned off quickly.  15 or 20 minutes to figure out where and how to turn them off will be a soaking disaster.

It is kind of easy to forget who knows, especially if there is some normal turn over in personnel.

Can even happen when the boss, or whoever, is out of the building briefly.

It kind of goes in there with knowing how to cut the water off to the whole place and cut the power off.  It is a fine line to be sure the facility is safe from someone using these for harmful purposes and still be sure the utilities can be stopped quickly in an emergency.

It may come down to who also knows where the keys are if locking the utilities is deemed necessary.

Knowing where and how to turn off the water can be a big deal in even small offices/facilities if things go haywire suddenly.

WHERE ARE YOUR PICTURES??

5/7/2018 (Permalink)

We put our pictures in all kinds of places and in all kinds of things.

While most new pictures seem to go into cell phones and digital cameras, rarely to be seen again, most of us have old ones which are on some form of paper.

Of course, cardboard boxes, loosely folded closed, are one of the main way pictures are stored.

Paper stored inside paper which is barely sealed.  

Water is absorbed by the paper and cardboard and smoke from even a little bitty fire can get all over the pictures.

Plastic containers which slide under beds are a great way to store...and possible save them.  In closets too.

Should you suffer a fire or water damage loss, pictures, and other documents, which are in plastic containers with the lid snapped shut rarely suffer damage, unless burned directly.

Nest time you have them out for anything...into a plastic container and snap shut the lid!

Headed Out of Town for Vacation?

5/7/2018 (Permalink)

For heaven's sake don't turn off your water at the street while you are gone, there won't be any chance of a big water surprise when you get back home.  Everyone likes a little excitement.

And they don't sell those inexpensive, easy to use tools to shut the water off at any stores near you, so there is no since in looking.

It's just fate the water leaks when you're gone.

Of course, no one in your home or business should know how to turn the water to the building  off quickly.  Fifteen or forty five minutes to find the cut off should be OK, the water tower won't just keep sending more water.

And if the meter/valve box needs to have dirt and debris cleaned out of it before the valve can be closed...it's some more excitement.  Right?

Cleaning Up After a Death-when necessary

4/14/2018 (Permalink)

A death discovered after sometime time passage?

Sometimes a loved ones pass away while alone and folks don't know it for a while.  This is a very dangerous situation for health concerns if not handled correctly.

BEWARE

While there are, of course, things which need done in the home/building after proper agencies remove the person's remains, there are firms out there which charge outrageous amounts for this. 

Seems these firms take advantage of the emotions and confusions of the situation.

A real problem arises with insurance coverage.  There are usually limits on this type coverage in insurance policies.  When the bill exceeds the coverage it is left to the family/estate to cover the unpaid amounts.  This can be tens of thousands of dollars and may not be truly necessary work.

At SERVPRO of Waco we will help you through the clean up process, staying in touch with the insurance representatives, if they are involved, so you are well aware of coverage.

We don't do anything not covered by insurance unless requested and approved by you.

No unpleasant surprises.

Fire Clean Up Truck Ready to Roll

12/18/2017 (Permalink)

Fire Damage Fire Clean Up Truck Ready to Roll Running with the fire trucks...or maybe just parked there for a small non-fire job. OK, it's the latter one.

Fire Clean Up Crew

Actually we were there for a small job - they let us pull into the bay to be near the door where we were working on a small job for the fire department.

It sure makes one feel important when they pull a fire truck out so you can park in its place!

The real fire fighting truck was positioned nearby, behind the building.

We are available to help with fire clean up after the fire fighters have the flame situation non-existent anymore.

Water damage can often be one the first damages needing addressed in a fire.

Fire trucks bring lots of water to the scene and things will get wet!

Trust SERVPRO of Waco to help you through the mess caused by a fire, from both flames and water.

Job Site Rainbow Picture

11/5/2017 (Permalink)

General Job Site Rainbow Picture A cool rainbow and other colorful things.

Resisting all temptation tying our service to the appearance of a rainbow, it was a great rainbow and deserved a picture.  The cell phone camera (or the photographer) doesn't do it justice.

The customers' attractive building and the wild green vehicle made a nice setting for the picture.

This is a pretty weather picture, but obviously after a bit of rainy weather.

Our service on this job was not related to the weather. 

Sometimes you have to take a moment and enjoy the rainbow.

We do, however, roll out in all kinds of weather. Sometimes, that is delayed a bit until travel is safe, but we do come shortly after that.

As part of our service, we do strive to help folks move from the stress of the damage, recover at least some of their sense of humor or calm, and be able to move forward with a sense of confidence things are going to get back to normal...and maybe even look/work out better than before.

You can count on SERVPRO of Waco for help when you need it.

We've been lucky, but...

8/28/2017 (Permalink)

Waco has dodged a bullet from the hurricane.

Who'd have thought we'd get gentle rains and cool, easy breezes, while just South of us folks are in a real struggle with the weather?

But the storm may turn North and come towards us Thursday or so.

How are things looking for water drainage around your place(s)?

Are the storm sewer openings clear of debris?  Is the drainage ditch clear? Are drain culverts near your place open and clear of debis?

We've had customers who were near awesome storm sewer drains, but the flooding occurred was on trash pick up day and the trash cans, etc., floated down and blocked the storm sewers.

It would be a real drag to have to stand in flood water, in the rain and try to unclog things in the throws of a storm.

Just sayin'.

Texas Mold Regulations

8/20/2017 (Permalink)

Did you know Texas has regulations regarding mold covering testing and remediation?

Mold assessors, mold remediation contractors/companies or any companies removing mold are required to have a mold license from the State of Texas Department of Health which requires course work and passing exams, insurances, etc.

There are thresholds levels of mold growth where the regulations kick in.  Generally this is 25 contiguous sq ft. ( picture a 5' X 5' square).  

If the mold all put together in an area would cover that much, Texas does have regulations regarding its removal by a company.  

Sometimes it is helpful to imagine the mold growth in proportion to covering a sheet of plywood, though that is actually 32 sq ft, it is easier to envision.

SERVPRO of Waco is licensed as a mold remediation company and has a licensed as a mold remediation contractor.

We can certainly help you find a mold assessor to test and evaluate mold if necessary.  This can be a little pricey.

Texas does not allow remediation companies to test for mold or mold assessors to remediate mold.  A firm either does one or the other.

Please contact us with your concerns regarding mold.

Got Mold?

8/19/2017 (Permalink)

Have mold or think you have mold?  Then you have water/moisture where it shouldn't be.

Finding why this moisture is there should be the first priority in taking care of the mold problem.  If the moisture problem continues the mold problem will probably continue or come back.

Have a look for possible sources of the moisture. Roof leaks, pipe leaks, window leaks, water a crawl space, shower leaks, drain leaks are possible sources.

While we can't tell you if you have mold you can't see, we can help find water intrusion sources...and of course, remove mold.

Texas does have some regulations regarding mold assessment and remediation over certain contaminant levels, which we can guide you through, if applicable.

Please note the above information/advice is free and you should take it for what it is worth.  While we deal with mold problems often, we are not "mold experts" with degrees in biology or assessment licenses.

We are experts in mold remediation and moisture testing.