Recent Why SERVPRO Posts

Our New Look

10/29/2021 (Permalink)

You'll be seeing a new version of our company logo around very soon.

At SERVPRO of Waco and SERVPRO Industries, we are always updating and refreshing our our property damage recovery skills, our customer care skills and, of course, our marketing skills.

If one has never heard of us or noticed us, how could one call us, right?!

Our new logo is much cleaner and simpler.

It is also bigger, of course, but one can't tell the from here.

SERVPRO of Waco, a restoration company, has helped thousands of folks in the greater Waco and Central Texas area for over 20 years.

We continue to improve and strive to be better.

The others are just trying to keep up!

Let us bring our customer service and expertise to help you as well.

SERVPRO of Waco...there's only one!

(254) 756-4300

How can theirs be real??

10/5/2021 (Permalink)

They've been in business for 15 minutes and have 100 FIVE STAR reviews?? 

Who are they kidding?

It appears some companies in the restoration industry are paying for 5 star internet reviews, giving a price discounts for 5 star internet reviews and/or just having friends & relatives, who have never used the company, give 5 star internet reviews.

At SERVPRO of Waco, a restoration company, our internet reviews are truly from customers we've provided service.

SERVPRO of Waco has served the greater Waco and Central Texas community for 20+ years.

Our track record is very solid with excellent service to thousands of folks right here.

You can count on honesty and integrity from SERVPRO of Waco.

(254) 756-4300

SERVPRO of Waco...there's only one!

Preventative Disinfecting & Sanitizing

10/3/2021 (Permalink)

Open doors view of the inside of a tractor trailer cab A rolling workplace can be safety sprayed and wiped as well.

As SERVPRO of Waco, a restoration company, we are able to leverage vast information and resources though our connections as a franchise to a leading national company.

SERVPRO is national leader in precautionary disinfecting/sanitizing of buildings and work places.

Some of the workplaces actually are actually vehicles.

SRVPRO of Waco vehicles are actually self contained for preventative spraying and can service a vehicle away from power, other vehicles, etc.

Our services have brought safety and peace of mind to folks through out the nation and locally in the greater Waco and Central Texas area.

Since 2001, 20+ years, SERVPRO of Waco has been helping folks with residential and commercial solutions to building and workplace solutions.

We'd be pleased to help you too.

(254) 756-4300

SERVPRO of Waco...there's only one!

Secured Loads

8/16/2021 (Permalink)

Handpainted warning sign about untarped loads at a landfill Americana Art? Well, it gets the warning about untarped loads at this landfill across well.

Yes, We Do Secure Our Loads!

We are we cheap too pay the fine. 

More importantly, we aren't going to let any debris we need to haul away from customer homes or businesses blow off and all over the place.

Professional... right down to the trash.

It is also important for the impression it makes on our customers neighbors, customers, workers, etc., as well as safety.

We thought this, obviously hastily made, landfill sign was a hoot!

SERVPRO of Waco, a restoration company, has hauled debris away from water damages, fire damages & mold damages for folks in the greater Waco and Central Texas area for over 20 years.

Let us help you with any property damage situations you might encounter.

SERVPRO of Waco...there's only one!

(254) 756-4300

Mold Protocol

8/11/2021 (Permalink)

Wall with suspected mold growth on the surface A mold test in Texas needs to be done by a licensed mold assessor and needs to result in a removal protocol (plan). Be sure the quotes include both!

MOLD PROTOCOL...you need one!

If you are contacting some some to assess/test for mold in your home or business, be sure they are going to also give you a plan (protocol) for removing any mold they find which needs remediated.

At SERVPRO of Waco, a restoration company, we are licensed as a mold remediation contractor.  We are are prevented from assessing/testing for mold by Texas rules/guidelines for mold damage.

We certainly do give some names of mold assessors we feel are reputable so you can pick one and the assessor works for YOU.

There are some assessors charging as much for a testing as most assessors are charging for mold assessment AND the protocol (plan) to remove it.  The assessors not including the protocol (plan) with the testing and then charging another, high fee for the protocol.  The protocol/plan is necessary for mold removal under the guidlines.

SERVPRO of Waco has completed hundreds of successful mold removal...mold remediation jobs for folks in the greater Waco and Central Texas area over the past 20+ years.  We'd be happy to help you too.

SERVPRO of Waco....there's only one!

(254) 756-4300

Help Everyone

8/1/2021 (Permalink)

Rainbow/Pride flags on a wood fence All customers are appreciated, accepted and respected!

We Help Everyone!

Whatever the situation of your home or business, we professionally clean up water damages, fire damages, mold damages, etc.  If you need help, we will help.

Professional and non-judgmental. 

House keeping situation, fix-it skill level, lifestyle, address, religion, political viewpoint, vehicle you drive...just doesn't matter.

The facility with the fence pictured needed help with a fire extinguisher discharge incident inside the building.  That stuff goes everywhere you know.  The facility was cleaned well in a timely manner.

At SERVPRO of Waco, a restoration company, we have helped hundreds & hundreds of folks in the greater Waco and Central Texas area through fire and clean up damages for decades...since 2001.

SERVPRO of Waco...there's only one!

(254) 756-4300

Ah, yes, there is some mold here.

9/24/2020 (Permalink)

Small kitchen cabinet laying on its back showing mold on the toe kick area bottom Mold under the cabinet

This is the kind of mold that feed one's imagination.  Not because of the species of mold it is, as we don't know the species.

What it does is say that yes, sometimes there is mold you don't see at first.

Actually, the inside bottom of this Whitney, TX, area water damaged cabinet was very discolored in the back one-fourth section giving indication there probably was more of it.

There was also minor mold on the wall next to this free standing cabinet.

The cabinet was removed from the home and the area cleaned and remediated.

SERVPRO of Waco, a restoration company, has been helping thousands of folks in the greater Waco and Central Texas area through mold other property damage situations for the past 19+ years.

We'd be happy to help you as well, should you have a property damage issue.

SERVPRO of Waco...there's only one!

(254) 756-4300

The Wall that Keeps On Giving

9/10/2020 (Permalink)

Picture of a dust pan full of, and surrounded by, soil at a bathrrom wall All from the wall

Every so often, after removing trim and, subsequently drilling drying holes, in a very wet wall, we come across an area with sand or something inside the wall cavity.

This one takes the cake.  This picture is from in front of a Teague, TX, bathroom vanity.  We kept getting more and more soil out of this wall.

Turns out, after the wall was opened, it was discovered a gopher had tunneled under the home.  The wall backs up to the bath tub for the hall bath and is a pretty open area.

Just when we think we've seen it all.

SERVPRO of Waco, a restoration company, has helped hundreds of folks through damages to their homes and buildings in the greater Waco and Central Texas area for nearly 20 years

You can count on us!

(254) 756-4300

SERVPRO of Waco...there is only one.

Licensed Mold Remediation Contractor - Again

8/31/2020 (Permalink)

License Certificate Our Renewed License

After being properly refreshed via a state required mold refresher course, Roger, the owner, has been renewed as a Mold Remediation Contractor by the Texas Department of Licensing and Regulation.

Now there's a sentence, eh?

Licensed mold contractors are required to attend a refresher mold class every two years and then renew their license with the state of Texas each two years.

If you find yourself confronting mold issues in your home or building, check contractors for their license to perform the work before you proceed.

At SERVPRO of Waco, a restoration company, we have been helping folks in the greater Waco and Central Texas area since 2001, 19 years, with mold removal.

If you find yourself dealing with a mold situation, give us a shot at helping.

(254) 756-4300

Refreshed Mold

7/31/2020 (Permalink)

Course Completion Certificate Officially Refreshed!

Oh...make that... we've completed the fresher course required for renewing our State of Texas Mold Remediation Contractor license.

Every two years mold licenses must renewed.  The refresher course, by a state approved instructor, is required for the renewal. Yes, it is a bunch of rigmarole to go through.

It does, however, be sure that those in the businesses associated with mold problems are being exposed to up to date information and guidelines.  This is a protection for the customers needing these services.

SERVPRO of Waco, a restoration company, has been remediating mold over 19 years.

We have very successfully assisted scores of folks in the greater Waco and Central Texas areas 

If you have mold issues let us help with solutions.

Go with experience

(254) 756-4300

Hewitt TX Roots

6/14/2020 (Permalink)

126 Ava Dr. - Hewitt, TX

Our base for several years

SERVPRO of Waco, a restoration company, spent several years operating out of our warehouse on Ava Dr. in Hewitt.

What a great place.  Everything is close by, plenty of places to grab a bite to eat and the folks are friendly.

From our Ava Dr. location in Hewitt, we serviced Hewitt and the greater Waco and Central Texas area, helping folks through damages affecting their homes and buildings.

Many memories over on Ava Dr. - driving our vehicle through water deeper than we ever should have - pushing one of our trucks out of the parking lot and coasting down to the mechanic's parking lot.

Alas, when the buildings were sold several years later, we had to move.  Now we are a mile or two up the road and across the parking lot into Woodway.  Still near Hewitt and frequenting the businesses there.

Since 2001, over 19 years, SERVPRO of Waco has helped scores of folks in Hewitt.

Let us help you. (254) 756-4300

SERVPRO of Waco, there's only one!

Woodway TX Based

6/8/2020 (Permalink)

That's right, SERVPRO of Waco, a restoration company, is based right here in Woodway, TX.  Our warehouse being just off Texas Central Texas Parkway and 84, makes us close to all of the city.

We are very familiar with the area, its homes & businesses and known by folks who live here.

SERVPRO of Waco has helped scores of folks in Woodway through property damage problems.

We're just over here by the pizza/coffee house and the dog swimming pool.

Our location also gives us quick access to the major highways and roads to travel effectively throughout the greater Waco area and all of Central Texas.

If you need help with any property damage or concerns, such as water damage, storm damage, fire damage or mold (ugh) let us help you too.

Call us at (254) 756-4300

Proprietary Cleaners and Treatment Agents

9/20/2019 (Permalink)

SERVPRO products on warehouse shelves Super Duper Cleaners and Agents

We make it ourselves

SERVPRO of Waco has access to cleaning agents formulated and mixed by SERVPRO Industries for its franchises use.

This is some great stuff and is not available from any other resource.

Some disinfectants requiring extensive, expensive government registration is supplied by a national third party product companies, but the vast majority of our products are produced by us.

You can rest assured the quality of the SERVPRO products is high and perfectly matched up to the type work we do here at SERVPRO of Waco.

Our products guarantees are backed up by our national franchising company.

The products shown are a small representation of the different products available.  These are the ones used most by SERVPRO of Waco.  We order the more specialty things as needed and receive them quickly.

SERVPRO of Waco, a restoration company, has been serving the greater Waco area and all of Central Texas since 2001.

Call us today at 254-756-4300.

Texas Mold License Certificate

9/20/2019 (Permalink)

Texas mold remediation contractor license Yes, we are a licensed mold remediation contractor!

In 2001, SERVPRO of Waco was trained and became a mold remediation contractor and helped hundreds of homeowners and business owners navigate through mold issues.

Yes, we are one of the honest ones from way back.

One of the things we see most in mold situations is panic.  While the presence of mold is some cause for concern, mold also has an affect of imaginations.  Fear that there is more than one can see.

Keeping calm and seeking information is the best first step.

One thing to keep in mind, if one has mold, or thinks there is mold, the first question is where is there water where water shouldn't be.  

Mold is the result of water/moisture being where it shouldn't be.

Mold remediation in Texas does require a state issued license.  Our mold remediation contractor license is attached below.

If you are concerned about potential mold problems please give us a call.

SERVPRO of Waco, a restoration company serving the Greater Waco area and all of Central Texas since 2001.

Wall Moisture Meter Reading

9/18/2019 (Permalink)

rectangular black plastic looking box meter testing a drywall wall which reads high for moisture content. One Wet Wall.

At SERVPRO of Waco, a restoration company, we use a variety of tools and instruments to locate the moisture in a building and to monitor progress when we are drying it. 

One we use heavily is the "wall meter", moisture encounter, which sends out and receives back a signal gauging moisture content in materials.  I must admit, after this point I am out of my element to tell you how it works.

The reading on the drywall wall pictured shows the gauge meter to be buried past the scale face.  This is a very damp wall which needs dried out.

The 1" hole was drilled into through the drywall into the wall cavity.  This allows air from the drying equipment to get into and up the back side of the wall cavity as well as on the front side.

This particular wall was in a water extraction water damage near Hamilton TX.

The wall was successfully dried out and the replacement trim will cover the 1" hole.  One can see the trim line just below the meter.

It will be "Like it never even happened".

SERVPRO of Waco has serviced the greater Waco area and Central Texas area for over 18 years.

The Pump House

9/16/2019 (Permalink)

picture of an older, weathered small structure in a filed. So...this is where the water shut off is!

Sometimes we at SERVPRO of Waco restoration company need to turn off the water, or occasionally turn on the water in water damage and water extraction jobs. 

And sometimes we need to find it in a hurry, as in this case.  On this ranch in the Hamilton, TX area we couldn't find the cut off near the house.  Couldn't find it anywhere around the front gate and road frontage near the front gate, after driving down to it.  Our contact didn't know where it was and couldn't get a hold of those who knew immediately.

Turns out there was a pump house out through the thistles and we had to get out there to it...in shorts.  It was kind of cool it was in a pump house.

SERVPRO of Waco does service the greater Waco area and all of Central Texas, going the extra mile, i.e. in short through the thistles, to help our friends and customers. 

No, that is not modern art.

8/29/2019 (Permalink)

Picture shows a bath tub with a tree like pattern left after water from the drain backing up subsided Interesting Pattern - Disgusting Substance

While the pattern left in this bath tub does have a slightly artist look, it is actually left from a the drainage of a water back up.

This Central Texas home suffered a back up of water through the drain lines running out of the building.

Unfortunately, this was sewage water damage, also called black water or category 3 water.

We at SERVPRO of Waco restoration company removed affected water absorbing materials from the home, disinfected remaining solid materials and concrete floors, after removing carpeting, etc. 

We then air scrubbed the inside air via HEPA filters and got humidity levels to normal ranges.

  Also we cleaned up and disinfected the bath tubs in the home.  Yuck!

They home owners were extremely appreciative for the cleaned and disinfected bathroom fixtures.

We See the Darnest Things.

6/10/2019 (Permalink)

oversized old fashioned stroller in front of brick building It is great...whatever it is.

A Baby Buggy??

One thing about working around the Baylor University arts buildings is you see some of the most interesting things.

This just appeared one afternoon near our vans, seemingly right out of the blue.

Wasn't there in the morning.  Was there in the afternoon.

It certainly is interesting.  Appears to be a real camper, be it very small, welded onto a rail yard type metal cart.

That and the opera annex were pretty classy things for for a bunch of restoration folks.  We certainly did appreciate it though.  That little corner of the Baylor University campus has art objects around in the grassy areas and numerous steeples to view.

Fortunately, the work which needed our help was on the smaller side, though the shiny surface left when we were finished was sort of "artsy".

Texas Mold License

7/13/2018 (Permalink)

Texas mold remediation contractor license. Texas Mold Remediation Contractor License

18 Years experience in mold remediation.

Since 2001, SERVPRO of Waco restoration company has been helping folks in the greater Waco area area resolve mold issues.

Yes, are one of the honest ones.

One of the keys to a mold concerns is to not panic.  While the presence of some mold is a cause for concern, mold also has an affect on imaginations.  Fear that there may be far more than one can see.

There is rarely any need to flee your home/business, screaming down the street about mold.

Professional removal of mold does require a license from the state of Texas.  Our's is pictured above.

On the other hand, approaching the situation calmly and logically will help one to not get "hyped" by profiteers playing on people's fears.

Give us a call about your mold concerns.

There is only one SERVPRO of Waco!

254-756-4300

SINCE 2001 - Over 20 years

5/10/2018 (Permalink)

Picture of our warehouse front with our sign and three production vehicles Our Warehouse

Don't take Chances!

Call the experienced experts Central Texas folks have relied on for many years when their homes or businesses...buildings...have suffered property damage. 

As the old song goes..."we've been everywhere".

SERVPRO of Waco, a restoration company, was there then, is here now and will be here to provide, and back up, our quality, professional service.

Beware of the "two year wonders". 

At SERVPRO of Waco we have been able to keep abreast of innovations and improvements in the industry though our parent company national involvement.  Our experience gives us a solid foundation of what is tried and true, as well.

After 20+ years, we are quite accomplished at getting our arms around your situation and producing the best possible outcome.

SERVPRO of Waco...there's only one!

We'd be pleased to help you as well!

(254) 756-4300