Recent Posts


2/1/2021 (Permalink)

Be sure it's us!


Roger & Teresa Bailey - SERVPRO of Waco.

Seems our company name can be confused with 2 or 3 other other companies in the greater Waco and Central Texas area.  The word, or part of the word, "serve" appears in other company names too.  Go figure.

Just confirm the owner is Roger and you can rest assured you've reached SERVPRO of Waco, a restoration company.

SERVPRO of Waco has provided excellent service to home owners, organizations and businesses with property damage situations for 20 years.

We are a locally owned franchise of the nations top restoration company.  Extensive resources are available to help you through any building property damage.

Hopefully, you don't need "extensive" resources, but large or small damage, we will get you through it.

(254) 756-4300

SERVPRO of Waco....there's only one!

Vinyl wallcovering covers wet walls too.

2/1/2021 (Permalink)

Vinyl wallcovering peeled back from a wall and pinned up for wall drying Vinyl wallcovering pulled up and pinned for wall drying behind it.

Those vinyl wallcoverings can add design and colors to a room.  They are smooth and tough as nails.

Vinyl wal covering are also perfect for trapping water and moisture in the drywall it is covering.

In a water damage, the water will wick up the walls from the source (or down from the source) soaking the actual wall material, usually drywall.  Unfortunately, the water/moisture just doesn't wick back out at anywhere near the same speed. 

The wall can stay wet for incredible amounts of time.  Not getting drywall dry in a quick manner increases the chances for real damage to the drywall, including mold.

The photo shows a rental property where we were able to peel the vinyl back and pin it up to get the drywall behind it dry. It is possible to re-glue the vinyl, especially thick commercial grade vinyl.

At SERVPRO of Waco, a restoration company, serving greater Waco and Central Texas we have 20 years of experience drying and restoring commercial water damages.

Call us at (254) 756-4300

SERVPRO of Waco...there' only one!


1/19/2021 (Permalink)

We're definitely local!


So local, you know it's a (254) area code right off the bat.

And for much of the greater Waco and Central Texas area one doesn't even have to dial the area code to call us.

BEWARE of (800) numbers and/or (254) numbers with prefixes you have never heard of if you need restoration services.

Companies operating from other markets, long distances away, are trying to make themselves seem like they are local and close by, when in fact they are not from around here at all.

SERVPRO of Waco, a restoration company, has been helping folks in the greater Waco and Central Texas area for over 20 years with property damage restoration.  Our facilities have been close by you the whole time.

If you need help, call us at (254) 756-4300.

SERVPRO of Waco...there's only one!

We aren't hiding our address!

1/19/2021 (Permalink)

7719 Central Park Dr. Unit B

Waco, TX  76712

We are very local!  You can find us very quickly and easily.  Our warehouse is just off Central Texas Parkway right behind Happy Hounds and Slow Rise Pizza.

Yes that does sound like "when you get to the fork, take it" but we really are pretty much behind them both.

Beware of restoration companies that do not include their address in their listings or ads.  There is a reason they don't.

Quite simply...they ain't from around here!

Companies, from significant distances away or who used to be local and left the area, secure (800) phones numbers or (254) phone numbers  to appear they are right hear in greater Waco or Central Texas. Some also keep phone numbers from when they used to be here and moved a hundred miles or so away.

A big give away is not listing an address.

SERVPRO of Waco, a restoration company, is very local and centrally located.  We've been helping folks in the greater Waco and Central Texas area with property damage restoration since 2001.

"2001:A SERVPRO Odyssey" as we say tongue in cheek.  We're still on it!

Call us at (254) 756-4300

SERVPRO of Waco...there's only one!

Ground Water Leakage

1/18/2021 (Permalink)

Air mover blowing a puddle of water coming from the corner of a below grade room with concrete walls. Remnants of a below grade ground water leak in a concrete walled room caused by ground water pressure after heavy rain storms.


There's a term you don't want to hear in storms and heavy rain downpours.

It work its way into your building, sometimes in vast amounts.

While basements are rare around here, it can come in through closed doors, outside walls, etc.  This can include into crawlspaces, where the evaporating humidity from it can cause a lot of secondary damage.

The picture shows the near completion of a building equipment room drying where that little looking seepage actually ran in quantity into the lobby and down the hall.  This particular building has a below grade (basement) level and heavy amounts of rain fell in a short period of time.

At SERVPRO of Waco, a restoration company, we are very experienced helping folks around the greater Waco and Central Texas area through ground water flooding damage.  We get it dried.  Ground water does have to stop coming in on its own.  But we'll get it out and dried right away.

Over 20 years experience

(254) 756-4300

SERVPRO of Waco...there's only one!

Industry Standard Pricing

12/28/2020 (Permalink)

Across the country, insurance companies use a standard pricing software, adjusted for regions/cities.  SERVPRO of Waco, a restoration company, uses this standardized pricing for smooth clean up and restoration claims processing.  We keep up to date with the pricing monthly.

Hopefully, you don't know too much about what restoration services should cost.  That would mean you've been through a significant damage before.  We work with your insurance company on what is being charged and what they will pay.  You can be confident things are being done and priced correctly. 

It may be hard to believe, but there are pirates in this business.

With SERVPRO of Waco, you can rest assured you are getting fair pricing and more than one oversight that a fair, quality job is being done.

We offer this pricing, also, if you have no coverage for the situation or don't know the status of insurance coverage yet.

SERVPRO of Waco has been fairly and honestly assisting folks with home/building damage restoration in the greater Waco and Central Texas area for 20 years.  Let us help you!

Call us at (254) 756-4300

SERVPRO of Waco...there's only one!

Direct Billing to Your Insurance

12/28/2020 (Permalink)

At SERVPRO of Waco, a restoration company, we coordinate directly with your insurance company as we manage your claim. 

The detail of all our services provided, pictures and the pricing will be uploaded directly to your insurance company continuing our working in tandem with them. 

We make sure we are working within your coverage and with the industry pricing so you are treated fairly and respectfully through your property damage situation.

No surprises!  Getting your home or business restored correctly and priced won't have any surprises to you.  We make sure everything is straight forward and you have all the information on regarding the job.  Maybe more information than you want!

At SERVPRO of Waco, we have been helping folks in the greater Waco and Central Texas area through their home and business property damage losses for 20 years.

Let us help you too!

Call us at (254) 756-4300.

SERVPRO of Waco...there's only one!

Heavily Insured!

12/8/2020 (Permalink)

A big concern when having workers come to your home or business, especially on an emergency basis,  is how well the company is insured for any thing that might go wrong.

What if something valuable gets broken...what if they really mess something up.  Will I be left holding the bag and responsible for it...just have to pay it myself??

SERVPRO of Waco, a restoration company, is actually a franchise owned by local folks right here in Central Texas (if you consider China Spring to be in Central Texas. 

Through the franchise connection, insurances specialized to our work and industry are available to us that not just any old company can get.  We are actually required to carry all of it!  And they keep track it's up to date.

We have what is called pollution case we make things worse (never happened with us)...cyber insurance protection for all your data and information among many specialized coverages. 

We also carry workers compensation insurance, of course.  Nobody is coming to your place not covered.

SERVPRO of Waco has served thousands of folks in the greater Waco and Central Texas area for nearly 20 years.  We have never had a claim or major breakage in that time.

If you need help with a property damage situation, you can be sure we stand behind our work and your safety.

Call us at (254) 756-4300

Air Scrubbing for Mold Spores

10/14/2020 (Permalink)

Rectangular metal boxy machine inside a living room Air getting a good scrubbing

In areas or near areas affected by mold damage one way to clean the mold spores out of the air is to use an air scrubber.  This type of air scrubber can be used to clean the air from sewage and other airborne contaminants.

In this Baylor area house in Waco, TX, the air is being drawn into an air scrubber.

It passes through some preliminary filters and then through a HEPA filter (High-Efficiency Particulate Air).  Air leaving the machine, having passed through the HEPA filter, is 99.97% clean of any particulates, not just mold spores, etc.

Ducting the clean air exhausted from the machine to the outside creates negative air flowing out of the air and is often used in areas where mold covered materials are being removed.

SERVPRO of Waco, a restoration company, has been helping homeowners, businesses and institutions in the greater Waco and Central Texas area deal with mold issues for nearly 20 years.

If you find yourself in a moldy situation, give us a call.

(254) 756-4300

SERVPRO of Waco...there's only one!

Water Experts

10/13/2020 (Permalink)

modern brightly painted work van parked next to an old school cross county military type van/vehicle Birds of a Feather

These Two Can Handle Some Water!

Yes, live and direct from a Woodway, TX, grocery store parking lot. The rugged water handling vehicle pictured on the right had joined our rugged water handling vehicle pictured on the left.

Granted the one on the right is a great looking outdoorsy, water forging type which is surely a hoot to ride in.

The more "glamourous" SERVPRO vehicle is the one you want to show up if you have water affecting your building where water shouldn't be.

And, while more comfortable, it probably isn't quite the hoot to drive compared to the other one.

SERVPRO of Waco, a restoration company, has helped hundreds and hundreds of folks in the greater Waco and Central Texas area through water damage and home/building damages of all sorts area over our 19+ years in business.

Joking aside, we have the knowledge and experience to get the job done right.

SERVPRO of Waco...there's only one!

Call us if we can help!

(254) 756-4300